Privacy policy

This policy explains what information collects when you use this website, call us or text us, and what we do with it. Questions? Email or call .

What we collect

• What you give us. Your property address, name, phone number, email, and anything you tell us about the house or your situation, through our forms, by phone, by text or by email.
• Records of our conversations. We keep notes of calls and messages with you. Calls and texts may be logged by our phone and messaging systems, and some may be answered by an automated assistant, which will tell you it isn't a person if you ask.
• Basic website data. Like most websites, ours and the tools that run it may use cookies and collect technical details such as your browser type and the pages you visit.

How we use it

• To contact you about your property, prepare an offer and follow up, as you asked us to.
• To complete a sale if you choose to sell to us.
• To keep our records and meet legal requirements.

Who we share it with

• Title companies and closing attorneys, to complete a sale.
• Investor partners, if we assign our purchase agreement, limited to what they need to review and close the purchase. We tell you in writing before you sign if we may assign.
• Service providers that run our website, phone, text, email and customer records on our behalf.
• Authorities, when the law requires it.

We do not sell your personal information.

Text messages

If you agree to receive text messages from us, we use your number to contact you about your property. Message frequency varies. Message and data rates may apply. Reply STOP to stop receiving texts, or HELP for help.

We do not sell, rent or share your mobile phone number or your text messaging consent with third parties or affiliates for their marketing purposes. Text messaging opt-in data and consent will not be shared with any third parties.

How long we keep it

We keep your information for as long as we need it for the purposes above and to meet legal and record-keeping requirements.

Your choices

You can ask us to stop contacting you at any time. You can also ask to see, correct or delete the information we hold about you by emailing . We'll respond within a reasonable time.

Security

We use reasonable measures to protect your information. No website or system is completely secure.

Children

This website is not meant for anyone under 18, and we don't knowingly collect information from children.

Changes

If we change this policy, we'll update it on this page and change the date above.